Shipping Info

SHIPPING INFO:
Shipments are mailed via USPS.
Keep in mind we are closed on Monday & Tuesdays!
USPS does not ship on weekends / holidays.
Handling: 1-3 business days. 
Hawaii orders: 1-3 day delivery after being marked shipped.
United States orders: 3-5 delivery after being marked shipped.
International orders: 6-12 delivery after being marked shipped.
*Tracking numbers are sent with shipping confirmation email. 
 *The Beauty Box reserves the right to hold any order for suspected fraud. 
PAYMENT-
-Major credit cards and Paypal is accepted.
-Credit card payments are safely processed through Shopify. Our company does not hold or view any credit card information. 
-Refunded payments will appear in your account within 3-5 business days depending on your bank.
ORDER ISSUES:
-Orders cannot be changed after confirmation. 
-Orders can be cancelled within 1-hour of purchase by messaging on our contact page. 
-Incorrect addresses can be changed using our contact page within 1-hour after purchase. 
DELIVERY ISSUES:
-If your tracking number says 'delivered' and you cannot find your package,
please contact your postal service or daily mail carrier, they will help solve your problem. 
-The Beauty Box is not accountable for stolen mail after it has been marked 'delivered' to the address on file. 
-Please choose the 'signed delivery' option, if you are skeptical about your mail being stolen from your residence.
REFUNDS:
Refunds can be made to returned & unused items, mailed within 30 days.
*Shipping is not refunded.
You can mail items back to:
    The Beauty Box
    719 Kamehameha Hwy. #A206
    Pearl City, HI. 96782
Please Include name/order number.
If you have any questions or concerns, please contact us on our contact page.